OUR APPROACH

We Customize Plans to Fit Your Business

Doing right by our customers is built into how we operate. Every technician is trained to look at your kitchen the way they would look at their own, recommending only the service your equipment actually needs.

We start by walking through your kitchen to flag which pieces of equipment stand to benefit most from a maintenance plan.

The final program can focus on a handful of units, a full equipment category, or your whole kitchen; the scope is yours to set.

SIMPLE, FAST, RELIABLE

How Planned Maintenance Works

From the moment you enroll to your first scheduled visit, the process looks like this.

Call or Request Online

Reach out by phone or through our online form to start the conversation about enrolling your equipment. Nothing needs to be broken first.

Custom Program Built

From there, we design a plan that fits your equipment, how often it runs, and what you have budgeted, whether that covers one unit or the whole kitchen.

Scheduled Service Visits

On the scheduled date, your technician performs the preventive checks your plan calls for, including safety inspections for wiring, cords, and gas connections, along with any service the equipment needs that day.

Test, Document, and Follow Up

You get documentation after every visit showing exactly where your equipment stands, and we stay on top of scheduling so nothing falls through the cracks.

Highly Trained Technicians

Our team stays current through ongoing manufacturer training and certification across cooking, refrigeration, beverage, and HVAC systems.

We Stock the Parts You Need Most

Our trucks are stocked with the genuine manufacturer parts our technicians reach for most. We do not install generic substitutes; every part meets factory spec.

90 Day Parts and Labor Guarantee

Technicians roll up in GPS tracked vans stocked to handle same day service, and every job carries a 90 day guarantee on parts and labor.

Thorough Inspections When You Need Them Most

Ahead of a health inspection, we go beyond a surface level check: burners get inspected, thermostats calibrated, gaskets checked, gas pressure tested, and equipment thoroughly cleaned.

All Fuel Types and Configurations

No matter the fuel type, gas, electric, LP, or dual fuel, our technicians can service it, including atmospheric and infrared burner systems across every major brand.

Why wasn't a gas leak caught sooner?
URGENCYLIKELY CAUSES

High

A loose connection or worn line rarely announces itself; it usually turns up during a scheduled safety inspection instead.
Why did we fail a health inspection over equipment temperatures?
URGENCYLIKELY CAUSES

High

A refrigeration unit can quietly drift out of calibration, and without regular checks, that drift can put it below the temperature food safety requires.
Why does equipment always seem to fail right before a rush or big event?
URGENCYLIKELY CAUSES

High

Heavily used equipment wears down fast, and without a regular inspection schedule, it tends to fail with no warning at the worst possible time.
Why did a minor repair turn into a major expense?
URGENCYLIKELY CAUSES

High

A problem that would have been a quick fix early on often spreads to nearby components before anyone catches it, without regular checks in place.
Why is unplanned downtime costing more than expected?
URGENCYLIKELY CAUSES

Medium

Without a maintenance plan, breakdowns happen on the equipment’s timeline, not yours, and that unpredictability is where the real cost hides.
Why did equipment fail well before the end of its expected lifespan?
URGENCYLIKELY CAUSES

Medium

Components built to last years wear out much faster when cleaning, calibration, and inspection get skipped.
Why does the same equipment keep breaking down?
URGENCYLIKELY CAUSES

Medium

Minor wear, a loosening connection, a dirty coil, tends to go unnoticed between visits, and each one adds strain to the equipment over time.
Why is my energy bill higher than it should be?
URGENCYLIKELY CAUSES

Low

A dirty condenser coil, a clogged filter, or a worn seal forces equipment to work harder than it should, driving your energy costs up gradually.

The best repair is the one you never need. Build a planned maintenance program around your kitchen.

FREQUENTLY ASKED QUESTIONS

Preventative Maintenance FAQ

Answers to the questions we hear most about planned maintenance. Don’t see yours? Give us a call.

What's included in a planned maintenance visit?

Every visit covers the safety basics, wiring, cords, and gas connections, plus whatever your equipment specifically needs: burner inspection, thermostat calibration, gasket checks, gas pressure testing, and a thorough cleaning.

How is a planned maintenance program customized for my kitchen?

We start with a conversation about your equipment, how much it gets used, and your budget, then build the frequency and scope around that, whether it covers a few key units or the whole kitchen.

Does planned maintenance come with a guarantee?

Yes, every visit is covered by our 90 day guarantee on parts and labor.

Can I put just some of my equipment on a program, or does it have to be everything?

That is entirely your call. Some customers enroll a single unit, others cover a whole category like refrigeration, and some put their entire kitchen on a program.

How much can planned maintenance actually save me?

Customers on a maintenance program tend to place fewer emergency calls and see more predictable costs overall, since small issues get caught before they turn into expensive repairs.

Is planned maintenance available everywhere Facilities Management operates?

Yes. We manage planned maintenance programs for single restaurant locations and multi unit operators alike.

KEEP YOUR KITCHEN RUNNING - PLAN YOUR MAINTENANCE

Get Ahead of Breakdowns, Before They Start.

Enroll in a Facilities Management maintenance program and you get fewer surprise breakdowns, lower repair bills, and equipment that lasts longer overall. And if something still comes up between visits, the same technicians and 24/7 dispatch are ready to handle it.

Call for PM Call 317-943-8464

Technician leaning over a commercial range to adjust its control knobs Technician leaning over a commercial range to adjust its control knobs
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