Yes. Facilities Management’s 18 technicians support restaurant chains and regional groups across Indiana and Michigan, and we work with a network of qualified partners to extend coverage beyond our own footprint when a national account needs it.
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FAQS
How We Support You
Do you offer national account coverage?
Is there a single point of contact for multi-location customers?
National and regional Facilities Management accounts are typically supported by a dedicated account management and customer service team to coordinate service, reporting, and program optimization.
What reporting options are available for multi-site customers?
Facilities Management can provide consolidated reporting on work order history, spend by location, equipment trends, and PM completion rates to help you manage assets and costs across your portfolio.
What technology do you use to manage service calls?
Our 18 technicians run on GPS enabled dispatching and mobile devices, with a customer portal available so you get real time status updates and accurate documentation on every call across Indiana and Michigan.
Will I know when my technician is on the way?
In many locations, Facilities Management provides estimated arrival windows and updates through the dispatch team or portal so you know when to expect your technician.