WHAT WE REPAIR

The Commercial Refrigeration Equipment We Cover:

From the walk in to the display case, our technicians keep every piece of your cold side equipment running. We service refrigeration equipment from all major manufacturers, backed by a 90 day parts and labor guarantee.

 

Cold Side

  • Reach-In Coolers
  • Reach-In Freezers
  • Glass Door Merchandisers
  • Ice Makers
  • Coolers
  • Refrigerators
  • Freezers
  • Walk-In Coolers
  • Walk-In Freezers
  • Keg Coolers
  • Beer Coolers
  • Bottle Coolers
  • Blast Chillers
  • Blast Freezers
  • Display Cases
  • Prep Tables
  • Undercounter Refrigerators
  • Undercounter Freezers

SIMPLE, FAST, RELIABLE

How Commercial Refrigeration Repair Works

From your first call to a fully operational facility, here’s what to expect when you contact Facilities Management for commercial refrigeration service.

Call or Request Online

Contact our dispatch center by phone or submit a service request online. Tell us what equipment is involved, what’s going wrong, and how urgent it is, and we’ll prioritize accordingly.

Rapid Dispatch

A factory trained technician gets dispatched from the nearest branch, usually within hours for emergency calls.

Diagnose & Repair

Your technician diagnoses the problem on site, checks for the part needed, and completes the repair. If a part has to be ordered, we expedite next day delivery in most cases.

Test, Document, & Follow Up

Every repair gets performance tested and comes backed by our 90 day guarantee. We follow up afterward to confirm the equipment is holding temperature the way it should.

Highly-Skilled Technicians

Our refrigeration equipment specialists go through ongoing training and hold certifications from leading manufacturers.

We Stock the Most Commonly Used Parts

A failing compressor or defrost heater doesn’t wait for a parts order. Our vans already carry them, along with evaporator fans, built to factory spec, not generic replacements.

90-Day Guarantee

Every repair is backed by a 90 day guarantee on both parts and labor. Our technicians arrive in GPS equipped vans stocked with the tools and parts needed for same day service.

Planned Maintenance Programs

We can also help you prepare for an upcoming inspection visit, which includes burner inspection, thermostat calibration, gasket checks, gas-pressure testing, and thorough cleaning — not just a quick look.

Why is my compressor short-cycling (turning on and off rapidly)?
URGENCYLIKELY CAUSES

High

Low refrigerant charge, a failing start relay or capacitor, or a dirty condenser restricting airflow.
Why isn’t my blast chiller cooling food fast enough?
URGENCYLIKELY CAUSES

High

A low refrigerant charge, an overloaded load size, or a failing evaporator fan motor.
Why isn’t my walk-in cooler holding temperature?
URGENCYLIKELY CAUSES

High

A failing compressor, a low refrigerant charge, or damaged door gaskets letting warm air in.
Why does my beer or keg cooler run constantly?
URGENCYLIKELY CAUSES

Medium

A dirty condenser coil, frequent door openings, or a miscalibrated thermostat.
Why is my freezer building up excessive frost?
URGENCYLIKELY CAUSES

Medium

A failing defrost heater or timer, a door seal leak, or a blocked condensate drain line, or a dirty condenser coil, frequent door openings, or a miscalibrated thermostat.
Why is my display case fogging up or not holding temperature?
URGENCYLIKELY CAUSES

Medium

A failing anti-sweat heater, a low refrigerant charge, or a malfunctioning defrost timer.
Why is my reach-in refrigerator running warm?
URGENCYLIKELY CAUSES

Medium

A failing evaporator fan, blocked airflow from overstocking, or a worn door gasket.
Why is my ice machine producing less ice than usual?
URGENCYLIKELY CAUSES

Medium

Dirty condenser coils, restricted water flow, or a failing water inlet valve.

Don’t let a refrigeration failure put food safety or product at risk. Get a factory-trained technician on-site, fast.

FREQUENTLY ASKED QUESTIONS

Commercial Refrigeration Repair FAQ

Answers to the questions we hear most from restaurant, c-store, and grocery operators. Don’t see yours? Give us a call.

What types of commercial refrigeration equipment does Facilities Management service?

We service the full range: walk in coolers and freezers, reach ins, ice machines, display cases, prep tables, blast chillers, and keg and beverage coolers, from single door units to multi unit refrigeration racks.

Do you carry refrigeration parts on your service vehicles?

Yes. Our technicians stock the most commonly needed refrigeration parts on their service vehicles, compressors, gaskets, thermostats, and more. If a part isn’t on the truck, we prioritize getting it to you fast, often with next-day delivery.

Are your technicians factory-certified for major refrigeration brands?

Yes. Our technicians are factory trained and certified on 200+ manufacturers, including the leading commercial refrigeration brands, and complete ongoing training through Tech24 University.

What does a commercial refrigeration planned maintenance visit include?

A typical visit covers condenser and evaporator coil cleaning, refrigerant charge checks, door gasket inspection, thermostat calibration, and defrost cycle verification, all aimed at catching small issues before they become breakdowns.

How quickly can you respond to a refrigeration emergency?

Most of our markets offer same day service, and dispatch is available 24/7. A down walk in or ice machine gets prioritized, since food safety and product loss are on the line.

COMMERCIAL REFRIGERATION REPAIR

Commercial Refrigeration Down? Let's Get It Fixed Fast.

Whether it’s an emergency walk in failure right after a delivery or a planned maintenance program to prevent one, Facilities Management brings skilled technicians, genuine manufacturer parts, and 24/7 dispatch to keep your refrigeration running.

Request Service Call 317-943-8464

Technician leaning over a commercial range to adjust its control knobs Technician leaning over a commercial range to adjust its control knobs
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