RESTAURANT INDUSTRY

Fast, Reliable Restaurant Equipment Repair

We have factory-trained technicians, GPS-equipped vans and the parts you need for fast commercial kitchen equipment repair. We specialize in same-day service, and everything we do is backed by the Tech24 guarantee — 90 days parts and labor.

 

Cooking & Hot Side

  • Combi-Ovens
  • Ovens
  • High-Speed Convection Ovens
  • Grills
  • Fryers
  • Doughpresses
  • Microwaves
  • Salamanders
  • Proofers
  • Steam Tables
  • Heated Wells
  • Kettles
  • Dishwashers

Refrigeration & Beverage

  • Ice Machine Repair
  • Refrigerators
  • Freezers
  • Walk-In Coolers
  • Walk-In Freezers
  • Make Tables
  • Display Cases
  • Coffee Brewers
  • Tea Brewers
  • Cappuccino Machines
  • Frozen Beverage Machines
  • Fountain Machines
  • Water Filtration

 

Plus specialty items — if it’s in your kitchen and it’s down, ask us. We service it.

On-Site Repair

On site commercial cooking equipment repair, including factory authorized warranty service.

Installation & Removal

Coordinated installation or removal of commercial kitchen equipment, scheduled around your operation.

Planned Maintenance Programs

Scheduled maintenance built to lower repair costs and cut unplanned downtime.

Equipment Refurbishments

Refurbishment work that extends the life and performance of equipment you already own.

Independent Quality Assessments

An unbiased look at equipment condition, safety, and performance, from a team with no incentive to oversell.

Same Day Service, 90 Day Guarantee

Our technicians arrive in GPS-equipped vans with the tools and parts for same-day service. We back their work with the Facilities Management guarantee (90 days parts and labor).

INDUSTRIES

Where We Service

Facilities Management technicians service equipment well beyond restaurants, including grocery stores, retailers, and concession stands, and every setting in between.

Theaters & Cinemas

Fast, reliable service for national chains and independent cinemas built around your operating hours and showtimes.

Healthcare & Hospitals

Responsive repair and preventive maintenance that keep foodservice operations running and aligned with facility requirements.

K-12 Schools

FM keeps Indiana school cafeterias ready for breakfast and lunch, with planned maintenance scheduled over summer and winter breaks.

Grocery Stores

A refrigeration failure means lost inventory fast, and your hot bar and deli program can’t afford downtime either. We repair both the cold side and the hot side of your grocery operation.

Convenience Stores

Roller grills, coffee equipment, and fountain machines run in a small footprint that generates a lot of revenue per square foot. We keep that equipment online so a breakdown doesn’t cut into your busiest hours.

Retailers

From in store cafes to hot food counters, FM repairs the foodservice equipment inside Indiana and Michigan retail stores.

Corporate Facilities

Reliable service, fewer vendors, and minimal disruption. Our insured technicians work within your facility requirements and uptime expectations.

Government Facilities

Compliance, documentation, and dependable service come first. Our insured technicians operate to the standards your facility requires.

Universities

High-volume dining programs demand durable equipment and dependable performance. We plan around you.

Concessions & Entertainment

Event day problems can’t wait, and seasonal use makes planned maintenance especially valuable. We provide the urgency and the scheduling to match.

PROVEN TRACK RECORD

Results That Speak for Themselves

What types of commercial kitchen equipment does Facilities Management repair?

We repair a broad range of commercial kitchen equipment, spanning cooking, refrigeration, ice machines, dish and warewashing, and hot and cold beverage systems.

Do you work on all brands and models?

We service most major brands and models used across commercial kitchens. If you have a specific make in mind, our team can confirm coverage before we dispatch a technician.

What information should I have ready when placing a service call?

Having the equipment type, make and model, serial number, a short description of the problem, and your store or facility number on hand helps us send the right technician with the right parts.

What are your response times for emergency repairs?

Response times vary by situation, but issues affecting food safety, revenue, or your ability to operate get top priority, and we aim for same day or next day service whenever we can.

Are your technicians trained and certified?

Yes. Technicians train continually through manufacturer programs and Tech24 University, so they are equipped to service complex commercial equipment safely and correctly.

Do you charge overtime or after-hours rates?

After hours, weekend, and holiday service is available, and it may be billed at a different rate than standard business hours. Ask your dispatcher for the specifics before scheduling.

Do you provide warranty service?

Often, yes. We hold factory authorized status with many major manufacturers, though warranty coverage depends on the brand and the specific terms, so we confirm eligibility case by case.

Can you service multiple pieces of equipment in one visit?

Yes. Let us know about every open issue when you call, and we will typically address multiple units in a single visit to cut down on downtime and repeat trip charges.

How do I get a copy of my service ticket or invoice?

Completed work orders and invoices are available through the customer portal, or you can request a copy directly from our billing team.

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